Office: (210) 625-5708 - Fax: (888) 227-1442
Location: 21970 Bulverde Rd Suite 103, San Antonio, Texas 78259 Working Hours : Mon - Friday 8:00am to 5:30pm - Sat -Sun: Closed
How to Schedule an Appointment – Pediatric Heroes
Scheduling Guide

How to Schedule an
Appointment Online

Booking an appointment is quick and easy! Follow the simple steps below. Scheduling for a child under 18? Pay close attention to the minor-specific instructions in Step 4 — parents often have questions there and we've got you covered.

Schedule an Appointment →

Step-by-Step Instructions

1

Click the Appointment Link

Click the orange "Schedule an Appointment" button above (or from any page on our website). This will take you directly to our secure online scheduling portal.

2

Select New Patient or Returning Patient

Choose whether you are a New Patient (first visit to our clinic) or a Returning Patient (previously seen at Pediatric Heroes). Select the option that applies to your child.

3

Pick a Date & Time

Browse the available calendar and select the day and time that works best for your schedule. Available appointment slots will be highlighted for easy selection.

4

Fill Out Demographic Information

Enter the patient's information in the form. If you are scheduling for a child under 18, please read the important instructions below carefully.

For Children Under 18 — Important Steps
  1. A

    "Are you the patient?" — Select NO.
    Parents and guardians: please do not enter your own information here. Only enter your child's name, date of birth, and demographic details in this section.

  2. B

    Read and check the Privacy Policy & Terms of Use box, which states: "I have read and agreed to the Privacy Policy and Terms of Use that I am at least 13 and have the authority to make this appointment." As the parent or legal guardian, you are confirming you have authority to schedule on behalf of your child.

  3. C

    You may also opt in to receive SMS appointment reminders and alerts from Pediatric Heroes and Families Clinic. Standard message and data rates may apply. Reply STOP at any time to opt out.

5

Review Agreements & Continue

Before proceeding, you will be asked to confirm the following:

I have read and agreed to the Privacy Policy and Terms of Use and confirm I have the authority to make this appointment.
I agree to receive SMS alerts regarding appointments, care, and clinic updates. Reply HELP for help, STOP to cancel. Message & data rates may apply.

Once reviewed, click Continue to move to the next screen.

6

You're All Set!

Complete any remaining demographic fields and submit. You will receive a confirmation of your scheduled appointment.

Appointment Confirmed!

You'll receive a confirmation message with your appointment details. We look forward to seeing you and your little hero!

Still have questions?

Our team is happy to walk you through the process over the phone.

Call (210) 625-5708

Making an appointment with the doctor is easy and quick at Pediatric Heroes and Families Primary Care Clinic.

Appointments​

Schedule an appointment